Standard terms, contractual obligations and service agreements for Smart Group Services Pvt. Ltd.
Effective Date: October 2026
These Terms and Conditions govern the engagement and delivery of security, housekeeping, industrial staffing, payroll, pest management, and integrated facility management services by Smart Group Services Pvt. Ltd. (Kolkata).
Each service agreement defines the precise scope of work, including headcount, shift hours, equipment supplied, frequency of cleaning or guarding patrols, and supervisory oversight. Any variations to the scope must be agreed upon in writing.
Smart Group Services Pvt. Ltd. complies with all statutory employment norms including minimum wages, Employee Provident Fund (EPF), Employee State Insurance (ESIC), Profession Tax (PT), and relevant labour laws applicable in West Bengal.
Invoices are generated on a monthly basis based on verified attendance registers and billing terms established in the service contract. Clients are expected to settle invoices within the stipulated credit period to ensure seamless payroll disbursement to ground personnel.
All contracts and agreements are subject to the laws of India, with exclusive jurisdiction resting with the competent courts in Kolkata, West Bengal.